Customer Information


If you would find it more convenient to collect your order straight from us, you can visit our trade collection counter.


The answer to this is simple: all of them! We have the capabilities to deliver our products worldwide.



Yes, as we use the courier network we can offer a range of options – Please ask at the time of ordering!


Yes, we accept most major credit cards except for American Express.

Yes, BACS Payments are not a problem.

Credit Account Payment Terms are 30 days from the end of the month.

Unfortunately, we do not accept Paypal payments at this time.

Placing an order

No, anyone can purchase from PWP Industrial! Orders for customers without a credit account require payment before despatch and any special order items are non-returnable.

Add items to your enquiry basket on the website and once this has been submitted a member of our sales team will be in touch with you. Alternatively, orders can be placed by phone, email, or post.

Orders for UK delivery above £20 net are FOC on next-day courier, any special requirements such as timed delivery or same-day delivery are chargeable.

All of our quotations and pricing is net of VAT.

Orders placed by 3:00pm are eligible for next day delivery.


Your account

Download and complete the Account Application Form and email this along with a copy of your company letterhead to [email protected]. Our accounts department will process your application in accordance with PWP Industrial’s internal procedures.